About Us

What is Brownlow Health?

Brownlow Health is a family of four practices in and around Liverpool city centre, rated ‘Outstanding’ (Brownlow Central) and ‘Good’ (all other sites) by the Care Quality Commission.

Each practice has its own separate patient list, with services tailored to the needs of those patients, but we benefit from shared ideas, values and resources across the group.

The management, secretarial, IT and HR teams operate centrally, supporting all four practices, and we have also recently developed an admin hub to further centralise these shared resources.

Otherwise, most staff are based at one particular site, but there is very much a team approach, with cross cover when needed. We also frequently have shared practice meetings and social events.

As a practice we have worked hard at ensuring our staff team reflects the diversity of the population we serve, particularly with regards to protected characteristics, and we are proud to say that this is now the case more than ever before.

We have around 300 staff working across Brownlow Health, including practice staff as well as those working between all our sites as part of Brownlow Health Primary Care Network.

As well as providing core medical services, in which we strive for excellence, there are many other notable aspects to our services across Brownlow Health:

• Student healthcare. We work closely with the local universities, and the wider university welfare network, including hall wardens, tutors, international student services, career guild officers and university counselling services. We also host a sports physiotherapy clinic and a psychology service for University of Liverpool students. Our sites include the Student Health Centre (part of Brownlow Central) on the University of Liverpool campus, and Brownlow Health @ Marybone, which is close to many of the Liverpool John Moores University Buildings.
• Homelessness care. We have a dedicated homelessness team, providing outreach care, a weekly drop in service at the practice, and inreach to facilitate safe discharge from hospital. We work closely with other agencies, with the aim to provide excellent care for this vulnerable population.
• Drug and alcohol support. We have been actively involved in shared-care drug services in Liverpool, both in provision and in supporting other GP practices in improving care for patients with drug dependency. We have also worked with commissioners in improving care for those with alcohol dependency in the city centre.
• Asylum seeker clinics. Dedicated clinics to meet the specific needs of this population.
• Sexual Health services. Including STI testing and treating, and fitting of long acting reversible contraceptives.
• Student nurse training
• GP registrar training
• Healthcare support worker training
• Medical student training
• We are proactive in training and development of our non-clinical staff, with many opportunities for career development.
• Trans Healthcare. We have GPs with special interest in this area, and have input in to local enhanced services.
• Obesity. We have GPs with special interest in obesity, and provide input to local service provision.
• Eating disorder support. We have GPs with special interest in Eating disorders, and provide input to local service provision.
• Research. We are part of the Mersey Primary Care Research Consortium, comprising practices across Merseyside. We were awarded the Primary Care Research Team Assessment Award by the Royal College of GPs, one of only a handful of practices Nationwide to receive such an award and the first in Merseyside.
• Elderly Intermediate care centre and Nursing Homes. Providing medical support for both.
• Young persons health. Development of the ‘GP Champs’ service, in collaboration with the Young Persons Advisory Service (YPAS). This is a dedicated service for young people in the city.

• Brownlow Health’s Home Assessment Team (H.A.T) is a small, multidisciplinary team consisting of two advanced nurse practitioners, a nurse associate and occupational therapist with admin support. The team offer same-day home visits by an Advanced Nurse Practitioner for patients who are acutely unwell and unable to attend the practice. These visits are accessed through contacting the GP practice directly.  The team also provide planned holistic assessments for those who are frail, elderly, or have complex health and social needs. The services provided include urgent clinical assessments, holistic reviews, long-term condition management, medication reviews, vaccinations and Occupational Therapy input. The team also facilitates onward referrals to Urgent Care Services, Social care, memory services, and other secondary care and community services as well voluntary services. Support for informal carers is also a key part of their work.  By assessing patients in their own homes, H.A.T clinicians gain valuable insight into their clinical condition, functional abilities, social support, and home safety. This enables more tailored and effective care planning. H.A.T enhances continuity of care, reduces unnecessary hospital admissions, and promotes independence and wellbeing. As part of the wider Brownlow Health team, they ensure patients receive comprehensive, coordinated care in the comfort of their own homes.

NHS has published a document ‘You and Your General Practice’ which gives information about what patients can expect from their GP practice.

Brownlow Health will provide services as per You and Your General Practice, except when unable to do so due to:

• Lack of capacity
• Closure due to staff training (half day each month)
• Unforeseen events
• Failure of NHS supplied software
• Unable to provide a safe service.